West Highland White Terrier puppies for sale

Only listed diseases that existed before handover are covered, supported by a licensed veterinarian’s diagnosis and records. Symptoms or days since handover alone do not establish when infection occurred.

The period starts at actual handover: Standard 72 hours, Extended 336 hours. Report symptoms immediately, within 12 hours of noticing them and within the plan period, through the dossier, phone, WhatsApp or email. The team may register a timely notification. Do not delay care for paperwork; diagnosis, treatment and documents may be added later, including after expiry for a claim reported in time.

Standard is included, without treatment reimbursement. For a confirmed covered pre-existing disease, the commercial remedy is an agreed puppy return and refund of the agency’s collected commission after return. Breeder-collected amounts are addressed separately with the breeder. A return requires safe arrangements and veterinary approval; medically unstable animals are not transported before stabilisation.

Extended costs RON 249 at the RON tariff, paid in full initially and separately from the deposit; the selected currency/destination tariff is confirmed in the summary. Eligible veterinary expenses actually paid for a documented covered pre-existing disease are reimbursed up to RON 1,000 cumulatively per puppy/order. The cap remains in RON regardless of order currency. This is not insurance or an automatically available budget.

Eligible Extended expenses: consultations, necessary diagnostic tests, prescribed treatment and necessary hospitalisation for the covered disease, evidenced by veterinary records, invoices and payment proof. Foreign currencies use the BNR rate on the payment date or last published rate. Costs already reimbursed elsewhere, transport, food, accessories, routine prevention/vaccinations/deworming and unrelated expenses are excluded.

Exclusions: Giardia and other parasitic infections; unlisted diseases; illnesses acquired after handover; accidents, poisoning and swallowed objects; problems caused by unsuitable food changes or failure to follow veterinary advice where causation is documented. Giardia is a parasitic infection; diagnosis and treatment are veterinary matters.

Diarrhoea, appetite loss and lethargy are symptoms, not independently covered diseases. They do not exclude a medically supported covered pre-existing diagnosis. Seek prompt veterinary care; do not delay the consultation.

The team reviews the diagnosis, tests, timeline, health booklet and treatment, may request further information, and records a reasoned decision on the claim in the dossier. Documents are private.

Extended only: the team checks expenses and supporting documents and communicates the approved eligible amount, within the cumulative RON 1,000 cap. Approved reimbursement is transferred within 14 calendar days of confirming complete documents and approval, using privately agreed payment details. Standard does not reimburse treatment expenses.